![]() Use the Galaxy S7 SMART Manager app to help optimize the device and check for “Malware”. ![]() ![]() If after restarting the device you still find your device freezes sometimes or is sometimes unresponsive, there are some actions you can try to help correct this symptom:ġ. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it. If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. L Please note that the answer below is a reference for customer and which may change in different software version, the Images are for reference only, all other products and services mentioned may belong to their respective trademark owners
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